Question 1

What is included in an experience?

Accepted Answer

Each experience description lists inclusions — typically transfers from a local meeting point, all activities, materials, and a meal where indicated.

Question 2

How are hosts selected?

Accepted Answer

We only work with families who have stewarded their craft, land, or kitchen for at least one generation, and who pass our impact and safety review.

Question 3

Can I customise a journey?

Accepted Answer

Yes. Use the Custom Journey Builder to brief us; we respond within 48 hours with a tailored itinerary.

Question 4

What is the cancellation policy?

Accepted Answer

Free cancellation up to 14 days before the experience. 50% refund 7–14 days prior. No refund within 7 days.

Question 5

Are experiences suitable for children?

Accepted Answer

Most are family-friendly. Each listing indicates minimum age and pace.

Question 6

How is sustainability ensured?

Accepted Answer

85% of every booking goes directly to the host family, and a portion funds village-led conservation projects.

Frequently asked.

General